At Simplicity Homes, customer satisfaction throughout the home building journey is our highest priority. We understand you have the choice of who builds your dream home, so it’s imperative we provide a positive home building experience. Because of the high standards we set for ourselves, our homeowners are asked by Avid Ratings, a third-party survey company, to rate our performance.

Avid Ratings, an independent customer satisfaction company, conducts surveys on the total home buying experience and provides an overall rating that can be compared to builders throughout North America. Avid serves as an unbiased party, so you can be confident the results are accurate and authentic.

Simplicity & Hayden Homes represent the largest privately-owned new home builder in the Pacific Northwest and we earned this accolade because of our efforts to continuously improve our processes for the best customer experience. While we strive to create a harmonious homebuilding experience, we understand there is always room for improvement and welcome all feedback to identify those opportunities for betterment. Our customers’ honest assessments allow us to better serve our future homeowners.

We invite you to click on our report to see how others have rated our service.